Clerks Academy – Roseville Cohort
This blended learning program provides you with online, on-demand courses for you to take at your convenience in our MemberLearn platform, combined with a two day in-person program in Roseville.
Before you reach the classroom
Gain insight to key topics before you reach the classroom by completing courses in our MemberLearn platform. Two course batches will be released before the in person program, and one batch after the in-person program.
Note: these courses do not expire and will be accessible to participants indefinitely.
MemberLearn Course Release Dates:
MemberLearn courses will be released in two course bundles.
Aug. 26 – First batch of courses released.
Sept. 2 – Second batch of courses released.
Sept. 15 – Third batch of courses released.
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Clerks Academy - MemberLearn Courses (Expand to Read)
First release of MemberLearn coursework:
Approx. 1 hour 45 minutes total.
Welcome and Overview of the Clerks Academy
Get acquainted with the League of Minnesota Cities Clerks Academy! Seat time: Approx. 7 min
Roles and Responsibilities for Clerks
This short course outlines the clerk’s role in city governance. Seat time: Approx. 10 min.Financial Fundamentals for City Clerks
This 2 part course introduces you to the complex world of city budgets and your role in financial management. Seat time: Approx. 75 min.Code Enforcement
Review some of the different ways to enforce code. Seat time: Approx. 10 min.Second release of MemberLearn coursework:
Approx. 2 hours 10 minutes total.
Open Meeting Law for City Clerks
This course provides city clerks with an overview and appreciation for the Open Meeting Law, as well as the requirements of the law. Through video and scenario exercises you will understand how to apply exceptions and avoid violations as a clerk. Seat time: Approx. 60 min.Data Practices for City Clerks
In many cities, the city clerk may be the Responsible Authority under the Data Practices Act — that is the person who is responsible for the collection, use, and dissemination of government data. Learn about the basics of classification, procedures, and penalties under the Data Practices Act in this three-part course. Seat time: Approx. 60 min.Cybersecurity
Human behavior plays an integral role in improving cybersecurity and keeping your city safe. Learn how you can modify your behavior to improve cybersecurity in your city. Seat time: Approx. 10 minutes.Third release of MemberLearn coursework:
These courses will be released following the in-person program and can be done at your own pace.
Filling a Council Vacancy
Explore the procedures to call and hold special elections. Seat time: Approx. 30 min.How to Close a Meeting
City clerks play a critical role in making sure council meetings comply with the law—especially when it comes to closing a meeting. In this session, you’ll learn when a meeting can legally be closed, what steps must be taken to do it properly, and what penalties may follow if the Open Meeting Law is violated. Seat time: Approx. 45 min.Human Resources Essentials for City Clerks
Many city clerks are responsible for the human resources function within their city, including knowing about employment laws, recruitment, and performance management. This three-part course will set you up for success ahead of the classroom session. Note: This portion is optional and those who do not perform HR functions are not required to complete it. Seat time: Approx. 45 min.Elections Administration
Review how to administer elections at the city level and how you can prepare for and run smooth election cycles. Seat time: Approx. 15 min.
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Clerks Academy - In-Person Program Agenda (Expand to Read)
Day 1 – Thursday, Sept. 11
9:30 a.m.
Check inConnect with fellow clerks and League staff prior to the program kickoff at 10 a.m.
10 a.m.
Welcome and IntroductionsAngie Storlie, research analyst, League of Minnesota Cities
10:15 a.m.
City Clerk: A Leadership OpportunityLuke Fischer, executive director, League of Minnesota Cities
The role of clerk is an essential function in city government. Much is expected from the person filling this demanding and challenging role in regard to duties and statutory responsibilities. Learn how and why your role is important and the importance of being a leader in city hall and a bridge to the community.After this session, you will:
- Demonstrate insight into leadership expectations you’ll likely encounter.
- Apply key skills that will aid your experience as a leader and help build relationships.
- Reflect on your own personal leadership principles that you bring to your city.
11 a.m.
Open Meeting Law and Minute-TakingAmber Eisenschenk, managing counsel – research, League of Minnesota Cities
You learned the basics of the Open Meeting Law in MemberLearn, now bring the practice to life! Learn about the seven exceptions to the Open Meeting Law and get answers to common questions about electronic communications, meeting management, serial meetings, social gatherings, and minute taking.After this session, you will:
- Be able to identify the seven exceptions to the Open Meeting Law.
- Understand how the Open Meeting Law applies to electronic communications, meeting management, serial meetings, and social gatherings.
- Gain practical tips for council minute-taking.
- Explore common scenarios your city may face and how to avoid breaking the Open Meeting Law.
12:15 p.m.
Lunch1 p.m.
Building Bridges: The Multiple Roles of City ClerksPanelists: Mary Schneider, city clerk-treasurer, Loretto; Audra Etzel, city clerk, Otsego; Theresa Schyma, city clerk, Golden Valley
Learn from a panel of experienced clerks about the expectations and duties of a city clerk, including running elections, managing records, and working with the public and elected officials. Share your challenges and get tips for success in this critical city role.After this session, you will:
- Feel confident in the opportunities and duties of your new role.
- Understand how other clerks manage challenges and expectations for their city.
- Have answers relating to running elections, managing records, and working with elected officials.
2 p.m.
Financial Fundamentals for City ClerksLisa Sova, asst. finance director, League of Minnesota Cities
Explore the basics of municipal financial management, including budgeting and planning, ongoing fiscal activities, and financial statements and reporting. You’ll also learn about required communications with state agencies and strategies for bridging the gap between keeping the city council and citizens informed.After this session, you will:
- Put the basic elements of public finance to work through practical exercises.
- Factor the importance of incorporating transparency and communication about city finances to the public.
- Discover the city clerk’s financial responsibilities to state agencies and other institutions.
3:15 p.m.
Break3:30 p.m.
Conversations to Connect City Clerks
The work you do is crucial to keeping cities running smoothly, and we’re creating a space for you to build your network, swap stories, exchange tips, and talk through the challenges that come with the job. You can expect to have meaningful conversations about the day-to-day challenges and find practical solutions from your peers!
4 p.m.
Tech Boot CampGreg Van Wormer, technology services director, League of Minnesota Cities
City clerks can use technology to boost efficiency and transparency—especially in a one-person office. Understanding how to leverage tech can make your job easier and your office more effective. In this session, you’ll explore software, licensing, cybersecurity, and where to turn for tech support.
After this session, you will:
- Understand the value of technology inventories for cybersecurity, finance, and budgeting.
- Know what tech resources and discounts are available to cities.
- Learn best practices for maintaining a secure computing environment.
- Understand how data practices intersect with technology.
4:30 p.m.
Adjourn for the dayDay 2 – Friday, Sept. 12
8 a.m.
Continental Breakfast8:30 a.m.
HR Issues for City ClerksJoyce Hottinger, asst. HR director, League of Minnesota Cities
Note: This session is optional for participants who are not responsible for HR in their city.
In most cities, the job of city clerk involves at least some overlap with human resources issues, and there’s so much to know! Never fear, the League’s HR team is here to help. This session will walk you through the HR issues most likely to come up in your world – things like leaves of absence, personnel policies, how to compute overtime, and discipline and performance basics. We’ll even spend a little time making sure you know what kind of help you can get from the League with HR issues.
After this session, you will:
- Understand do’s and don’ts in the hiring process, including Veterans Preference and background checks.
- Be able to identify what’s required for job and benefit protected leave laws like FMLA, ESST, Pregnancy and Parental Leave, as well as the new Minnesota Paid Leave law effective January 2026.
- Examine the legal issues connected to employment matters.
9:30 a.m.
Building a Foundation for Risk Management: Introduction to LMCIT and Loss ControlChris Smith, risk management attorney, League of Minnesota Cities Insurance Trust
Learn about the coverages provided by the League of Minnesota Cities Insurance Trust (LMCIT) that are designed to protect your city. Explore LMCIT’s loss control services as a tool for mitigating and managing risks and safeguarding your city against potential losses.
- Identify common risks facing cities and explore coverage options to manage such risks.
- Develop risk awareness and explore loss control strategies and services.
- Grasp the insurance claim process and how to submit claims to LMCIT.
- Know when and who to call at LMCIT when you need assistance.
10:30 a.m.
Break10:45 a.m.
Follow the Money: Recognizing and Preventing the Misuse of Public FundsLisa Sova, assistant finance director, League of Minnesota Cities
Fraud, illegal expenditures, and improper agreements at the local government level often result in loss of public trust, criminal investigations, or state action. How can city staff take proactive actions to reduce the risk of improper spending? What policies need to be regularly reviewed and updated? And what should you do if you suspect illegal or improper activities?After this session, you will:
- Be able to differentiate between areas that are “subject to interpretation” and illegal spending.
- Be equipped with policies for addressing common types of misuse of public funds including procurement, financial internal controls, credit card/gift card/donations/travel/food, business subsidy, and debt/investment.
- Have information about where turn if you have concerns about an informal agreement or certain types of expenditures.
11:45 a.m.
Lunch12:30 p.m.
Exploring Complex Legal IssuesAmber Eisenschenk, managing counsel – research, League of Minnesota Cities; Kyle Hartnett, asst. research manager/staff attorney, League of Minnesota Cities
Come with your legal questions to ask our research team! We’ll spend time working through scenarios in small groups on topics like land use, code enforcement, licensing, conflict of interest, elections, and more!
After this session, you will:
- Have answers to your questions about complex topics.
- Be able to articulate best practices for addressing public requests on a variety of topics.
1:15 p.m.
Break1:30 p.m.
Successful Interpersonal CommunicationJanel Anderson, Working Conversations, LLC
Excellent interpersonal communication skills are the hallmark of a thriving career and strong community government. Learn communication skills that will enable you to connect effectively with people at all levels of your city, including residents, elected officials, city staff, and other stakeholders. This session explores interpersonal communication, listening, building rapport, and email communication. Special focus will be placed on addressing difficult issues and deescalating tense conversations. You will gain practical skills to help you deliver messages of all types effectively, efficiently and in a manner that demonstrates professionalism.After this session you will be able to:
- Express ideas in ways that get the attention and support of others.
- Develop rapport quickly and easily.
- Address difficult situations more confidently
- De-escalate tense conversations when emotions are running high
3 p.m.
Adjourn